![]() ![]() Otherwise, the situation would have called for a long conversation with an Xfinity agent.Īfter all the troubleshooting and the more run-of-the-mill wait times for the xFi Gateway to activate, setup took me about 50 minutes in total. Thank goodness I’m comfortable poking around in apps. I got kicked out, and I had to dig through all the menus (the Xfinity app has so many menus, y’all) to pick up where I left off. When the app worked, setup was a breeze-but then the app went on the fritz. There was a bit of a wait, but the store had good social-distancing practices, and I was there for less than 10 minutes total.īack at home, I started the setup using the Xfinity app. ![]() To save time and cash, I went to my local store to pick it up instead. But since I’m a veteran Xfinity customer, Xfinity would charge me about $50 for shipping (a rough estimate from my Xfinity agent). When you’re a new Xfinity customer, Xfinity will ship your xFi Gateway and everything you need to install it for free. I gave my Netgear CM400 and Netgear R6220 a break to test the xFi Gateway just for you. In that way, cable trumps the fiber-DSL combo.Guess what-it’s your favorite writer, Rachel Oaks. But Xfinity, and other cable internet providers that don't have to deal with DSL dragging down their numbers, will see a much more consistent performance across the country. The speed test results in those areas will be significantly lower than the fiber numbers, thus making the providers' total numbers lower. Their coverage areas also include a mix of slower connection types like digital subscriber line. But most fiber ISPs with a large national footprint - AT&T, Frontier, Optimum and Verizon - don't exclusively offer fiber internet plans. If you've read any of CNET's home internet coverage, you've heard us say that fiber internet trumps cable internet in just about every way. Final thoughts on Xfinity's speed test results Xfinity scored its fastest median download speed in Colorado Springs, Colorado, with 275Mbps. Memphis, Tennessee, brought up the rear for Xfinity, with a median download speed of 193Mbps. On that list, Xfinity was the fastest provider in 15 cities, which put it in second place to AT&T, which grabbed the top spot in 18 US cities. US states where Xfinity was the top ISPĪs for city speeds, the Ookla data only considers the country's top 100 most populous cities. While it's theoretically available throughout Xfinity's national footprint, FCC numbers indicate it's only available to approximately 4% of Xfinity's customer base. The one exception is the Gigabit Pro plan, which is a 100% fiber connection. The rest of the data shows 16% go with 100 to 200Mbps, 5% are in the 50-to-100Mbps category, 6% choose 500 to 900Mbps and 5% are on plans under 50Mbps.įor Xfinity, all plans are a hybrid fiber-coaxial cable connection, so customers' download speeds will be much faster than their upload speeds. Overall, according to OpenVault, most customers (36%) opt for a plan of 200 to 400Mbps. That's consistent with OpenVault's latest data for internet customers across the US, which has gigabit (and above) consumption at approximately 32%. Roberts, chairman and CEO of Comcast, said during a January earnings call that Gigabit Plus customers comprise roughly one-third of Xfinity broadband subscribers. It finished just ahead of AT&T, notching a median download speed of 236 megabits per second.īrian L. Where did Xfinity place among the top US internet providers?įor the third quarter of 2023, Xfinity found itself in third place, behind Cox and Spectrum, among the country's biggest ISPs. ![]() It's the tool from Ookla, which quarterly publishes the results gathered from millions of customer uses of its speed test. But as I delve more specifically into Xfinity speed test results, this page will largely reflect data from. If you're a Comcast Xfinity customer, in particular, Xfinity boasts its own speed test, available at. There are several good internet speed tests out there. What's one of the best ways to ensure your ISP delivers on its promises? Run a speed test.Ī speed test will give you a snapshot of the megabits-per-second download and upload speeds you're getting from your provider. Whether you're working from home, taking extra online courses, streaming your favorite TV shows or updating your place with all the best smart home devices, your internet service provider is almost as important as your gas, water and electricity suppliers. Our internet connections have increasingly become the lifeblood of our households. ![]()
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